Privacy Policy

1. Introduction

Welcome to AllstarTV White Label SaaS ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our white-label streaming application platform and related services (the "Service").

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Company name and business information
• Payment and billing information
• Account credentials and authentication data
• Customer support communications

2.2 Usage Information

We automatically collect certain information about your use of our Service:

• Device information (IP address, browser type, operating system)
• Usage patterns and preferences
• Application performance data
• Log files and analytics data
• Cookies and similar tracking technologies

2.3 Content Information

When you use our platform to create streaming applications, we may collect information about your content configuration, server settings, and application customization preferences.

3. How We Use Your Information

We use the collected information for various purposes:

• Provide, maintain, and improve our Service
• Process transactions and manage billing
• Create and manage your white-label applications
• Provide customer support and technical assistance
• Send service-related communications and updates
• Analyze usage patterns to enhance user experience
• Detect and prevent fraud or security issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.

4.2 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to processing
• Data portability
• Withdraw consent (where applicable)

To exercise these rights, please contact us at privacy@allstarplayer.net.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: